Crest Today
Crest Healthcare Supply is a privately owned company based in Dassel, MN. Crest is a manufacturer, distributor and direct-marketer of a wide variety of products for both the long-term care and acute care segments of the healthcare industry. Crest produces a wide range of economical replacement parts for nurse call systems for many OEMs. We also distribute thousands of other products that provide extra value to healthcare facilities. Being a personalized direct marketing company allows Crest to work with our customers and vendors to offer you the best selection and pricing possible.

About Crest’s History

Crest Healthcare Supply has been a leader in manufacturing and distributing a wide variety of economical products to the Healthcare Industry for over 35 years. Crest was founded in 1967 when Howard Page, the original owner, purchased rights to a nurse call system owned by IBM. The company grew in size and reputation by supplying components for nurse call systems including pillow speakers, call stations, call cords, bed communication cables, bed controls, adapters, accessories and related parts.

Over the years, Crest has rapidly expanded its distributed product line to include fall prevention monitors, mobility, healthcare TVs, bedrails and accessories, biomedical equipment, wandering systems, therapy and a variety of other products. Crest also has extensive relationships with both domestic and overseas vendors, allowing us to provide our customers with the latest innovations in healthcare products.

Customer Service

Crest Healthcare Supply strives to provide customers with unparalleled service and support.  Our team of reliable and responsive Customer Service Representatives is consistently rated as outstanding on customer feedback surveys. Our Customer Service Representatives are able to answer your questions on pricing, product availability and delivery. Crest takes great pride in its extraordinary customer service reputation.

Technical Support

Our Technical Support team has in-depth training on products and their applications in healthcare facilities.  They are your resource for answering questions on product specifications and solving application-specific issues on every product purchased. 

Quality Focused Employees

To support our customers, Crest employees include inside and outside regional and national sales, customer service, engineering, quality assurance, marketing, technical support, manufacturing, operations, purchasing and finance. With customer satisfaction as our underlying goal, Crest Healthcare Supply provides ongoing training to its professional sales and service personnel to ensure that you get the best answers and service. Our entire company works together to guarantee you a quality purchasing experience.

Engineering – Our design engineering team is constantly creating and testing products. Our engineers use 3D solid modeling to design products. They also do destructive and non-destructive in-house testing and prototype evaluations to ensure every Crest product provides durability and a long service life. Intensive testing is all a part of creating an innovative product selection for you.

Quality Assurance – Our quality assurance team inspects all incoming parts and material to ensure they meet our highest standards. We then conduct 100% testing on finished products we manufacture prior to shipment to our customers. Many of the products manufactured by Crest Healthcare Supply are UL 1069 approved and all our products meet or exceed the demanding 1069 requirements. 

Manufacturing – We have highly responsive production processes that create custom and standard parts.    Repairs - Cleans, repairs and tests your products before returning them to you. Our repair services include a 90-day warranty on everything we repair.

 Shipping – Over 95% of our orders ship within 24 hours. Our on-site warehouse facility stocks thousands of products ready for immediate shipment.

These departments along with many others work together to provide you the best service and quality possible.

Quality Certifications

Our ISO 9001:2000 certification represents our commitment to on-going quality improvements and a dedication to higher levels of performance and service. We received our first certification in 1999 and Crest continues to improve quality in all aspects of designing, manufacturing and customer service.